- I was not in to receive my parcel.

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If there is no one home when we try to deliver your parcel, then the driver will place a card through your letter box explaining that they have called and that they will try to make a second delivery attempt the following day. Please make sure there is someone in to receive your parcel for the second delivery attempt. If you miss the second delivery attempt then you will receive a second card explaining that you will have to contact the Courier and arrange a convenient time for collection or redelivery.
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